GrossoLegal · Merchant terms
Merchant terms
The short version
- You get paid directly into your own Stripe account.
- Keep disputes under 0.75% and refunds under 10%.
- You can pause or leave at any time.
- §1
Onboarding
To receive payments you complete Stripe Connect onboarding and accept Stripe’s terms. Until charges are enabled, requests to you cannot be created.
- §2
Payee grants
Agents may only request money from you within limits you approve — a maximum per request and per day, up to your account’s tier. You can revoke a grant at any time.
- §3
Fees and payouts
Grosso’s application fee, at most 0.1%, is deducted from each successful charge. Payouts follow your Stripe payout schedule.
- §4
Refunds and disputes
You handle refunds and disputes for what you sell. Refunds an agent requests on your behalf need your approval within 24 hours.
- §5
Risk thresholds
Over any rolling 30-day window with at least 20 charges, we review accounts whose dispute rate exceeds 0.75% or refund rate exceeds 10%, and may pause new requests while we do.
- §6
Leaving
You can pause yourself as a payee or disconnect your Stripe account. Open requests are cancelled; completed payments stay with you.